- Ensure supplier partners have the capability to comply with the SOW when selecting them as a preferred partner to quote
- Be clear on desired outcomes
- Identify deal breakers early in the planning phase
- Identify and engage all the necessary Stakeholders to ensure clear communications and alignment
Key Points
Ver 1.0 (June 23)
It is important to understand and implement the correct deliverables that will be determined based on the client requirements and SOW. This may be cost-plus or even open- book. Be sure to engage the help of your Category Lead if unclear. Refer to the 'how to" assets in this playbook for further guidance
Identify applicable KPI's ensuring they each have a practical application related to the services being delivered. Refer to the section in this playbook related to developing KPI's
3. Develop SLA, KPI's, Pricing schedules
Populate the MSA / LCA. Be sure to check that all components of the Contract are covered (ie; terms, KPI's, remedy clauses, Assets covered, Labour etc,.)
Be sure to collect all information related to the site or site clusters. This should include contacts, and responsibilities of parties both CBRE and Supplier partner
HSE (Safety) and ESG (Environmental) are important sections that must be included in the contract deliverables to ensure we meet stakeholder objectives on safety compliance and global ESG targets. Refer to the relevant sections on HSE and ESG in this Playbook for further guidance
Understand budget structure, program and cost elements, and market relevant supplier partner margins. Budget reporting is vital to a great Waste Services operation
Understand and identify supplier partner investment options / program requirements, amortisation schedules and "pay-back" requirements in the event of early termination
Obtain Sign-off / Approval, cross-check for applicability and accuracy. Ensure alignment with CBRE legal
Update Contract Master files and records with all relevant details and ensure Governance of all records is maintained
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1: Establish Contract Basics
2. Prepare MSA / LCA and other relevant documents
4. Populate MSA / LCA
5. Document site
details including contacts
6. Establish HSE requirements and boundaries
7. Establish Budget
8. Establish any Supplier or Client investments
9. Issue documents for approval and sign off
10. Update Contract databases
Obtain the applicable MSA / LCA document templates and begin to populate. Other documents may include requisite licenses and information from the Waste Services providers. Obtain CBRE Legal guidance on the final preparation of your Contract documents