- Drive World class Security solutions through Excellence programming, Global Supplier partner coverage, Sustainability, Diversity choice and Risk mitigation delivered through the expanded use of Global, Strategic and Preferred suppliers in all regions
- Provide ongoing training and development by way of webinars, newsletters and other digital means delivering continued updates relevant to market changes and conditions
- Create and implement Standardised Templates and tools that provide consistency of program delivery
- Use of Security Technology to reduce guarding costs
- Bundling or De-Bundling of services- based on Client requirements
- Review of Headcount based on site area / building locations
- Review of site security rosters with providers to reduce / eliminate the need for overtime
- Suppliers to include Innovation options as part of Contractual requirements
- Open book pricing, where practical
- Longer contract terms with fixed pricing components
- Eliminate small spend suppliers and roll-up services to Global / Regional level
- Strip out hidden margins
- Implement Hybrid Security solutions that include a mix of both Manned guarding and Technology
- Service Provider expanded responsibility - Manned security personnel being trained across a variety of tasks
- Businesses want solutions that reduce operating costs as profit margins narrow• Transition from Manned to Hybrid based Security solutions• Remote monitoring comes with the need for distant or remote patrolling / virtual patrolling and based on Video Management Software (VMS)
- Focus on Video Analytics
- AI-based analytics has become the standard and will see significant adoption of AI-based analytics in cameras and video management systems (VMS)
- With GDPR (General Data Protection Regulation) setting the example in Europe, concern over personal privacy continues to grow with varying degrees of compliance required by industry
- An important point to note is the The National Defense Authorization Act (NDAA) which prohibits the use of equipment manufactured by a limited set of Chinese manufacturers. This effects overall purchase costs to the end consumer limiting equipment availability for electronic components for Security operations. Whilst this is US centric it impacts certain Clients who have Global operations due to their company mandates.
- Supplier's willingness to engage in projects to offer bundling and consolidation options
- Accounts willingness to engage proposals and Security strategy
- Supplier understanding of the larger picture CBRE portfolio vs. site-by-site
- Being able to demonstrate to client's value add by allowing CBRE to manage the category
- Ability for CBRE Procurement team members to make better and more informed buying decisions especially with the introduction of Technology based solutions where CBRE sourcing may have limited expertise
SS-004 Ver 1.0 (May 23)
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