When developing your MSA or LCA the primary elements to establish within the Contract are best summarised using a checklist of data that should identify and confirm all of the "Contract Specific" requirements. 

Advanced preparation will not only assist and support Supplier management but also ease of transition at Contract renewal or RFP award. 

RL-011  Ver 1.0 (Jan 24)

 Service Supplier

CBRE Client Contract /  Requested from Client by Account / Sourcing team

Responsibility Matrix and Embedded Documentation

Primary Data: To be Documented at the time of Supplier engagement, RFP or Contract renewal by the Sourcing or Account team.  All data is required to generate an accurate Supplier proposal, and a complete Contract, and to meet the required CBRE standards. CBRE Sourcing teams are ultimately accountable for the completion of the required data.

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Introduction

Resource Library

MSA / LCA Guidance notes

Resource Library

  • SOW Template and Location Scope Matrix
  • SLA's
  • KPI Performance Scorecard
  • Supplier Reporting Information and Budget
  • CBRE Account-specific BCP requirements
  • Supplier internal HSE policies and governance
  • CBRE HSE and RACI Matrix
  • Customer Feedback schedule
  • SLA's
  • KPI Performance Scorecard
  • CBRE Account-specific BCP requirements
  • CBRE Account-specific HSE BCP alignment document
  • Supplier internal HSE policies and governance
  • CBRE HSE and RAC Matrix

Secondary data: To be established and provided by the end-user

  • CBRE Account specific requirements
  • Any uniform or other standards for the services to be  delivered
  • Suppliers internal Quality Audit SOP
  • CBRE Account-specific requirements
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