Future Client Needs

Demand Trends

Current Client Needs

•  Technology
•  Knowing how to determine client’s focus on price OR quality as the Prime focus
•  Co-created value
•  Expecting a standardized process is of the past
• Innovation differentiators
• Consistent and safe work execution
• Proactive response to service related (KPI) data trends
• Thorough corrective action process leading to the prevention issues from recurring
• Seamless delivery of FM solutions
• Top level account leadership 

Key Competitor Offerings

Key CBRE Offerings

Market Outlook

PCS - 003 - Ver 1.0 (May 24)

Confidential & Proprietary | 2024 CBRE Inc.

• Budgetary reductions without service modifications
• Spend & Service control
• Continuous improvements
• Show clients how we treat and train our employees to be better service providers
• Be engaged, not just responding to the beckon call
• Safest service providers
• Pest prevention
• Green pest control solutions 

• Economic pressures
• Interest Rates
• Laborer shortages
• Trust, but verify
• Standardized SOW
• Leveraged pricing
• Consistent Service Quality
• Proactively remove or mitigate liabilities
• Service Safety
• Define and implement best practices
• Tax Legislation
• Test pressures 
• Disease vector control
• Capital investment for exclusion services 

• Strategic & Preferred Suppliers
• Supplier Quality and Development training for CBRE & Suppliers
•  Data driven actions
•  Scalable service solution
•  Leveraged pricing
•  Established and proven solutions

• Pest control service supply has been going up across industries, due to change in climate, health & safety concerns, increase in population, food consumption and diseases outbreaks. Global service providers are building their digital capabilities
•  Demand for pest control services is growing across different regions, due to safety, hygiene concerns, increase in population and suppliers are trying their best to meet the growing demand

xxxxxxxxxxxxxxxxxxx

XXXXXXXXXXXXXXXX

Market Intelligence  

•  Competitive pricing
• Fixed budgets
• No service liabilities
• High and consistent safety ratings
• Regulatory requirements
• Brand Sustainability
• Safe and healthy workplace
• Suppliers who can scale with client
• Consistent service quality
• Innovation
• Technology
• Innovative options to consider and deploy