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PCS - 017 Ver 1.0 (May 24)

Confidential & Proprietary | 2024 CBRE Inc.

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Useful Information

Pest Control Services

Talking Points - Pest Control Services

Useful Information

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Talking Points to:        Business           Finance          Suppliers

New Technologies

 • Most of the pest control companies, like Rentokil, are coming up with harnessing the power of new technologies from digital technologies to advance pest control technologies. ustainable innovative technologies developed by suppliers are becoming more prevalent treatment solution options.

Competitive Landscape 

 • Different global and regional suppliers are putting their best foot forward in providing the best services

 • In the pest control services space, heavy competition also exists, in terms of the using technologies provided by the global suppliers, third-party vendors, etc.

Engagement Best Practices

 • Most large companies prefer the hybrid sourcing arrangement (a mix of global and regional sourcing) for engaging with suppliers of pest control services, as it helps in engagement with companies for smaller work activities

 • Outsourcing with buyer oversight is an emerging engagement model. Complete outsourcing model is the Engagement Model that is preferred the most

Contract Term

 • The average contract tenure for pest control service is approximately 6 months–1 year •Buyers can consider extending the contract for a few months in case the spend for the given year is not clear, due to unexpected lockdowns

Pricing Models

 • The open booking pricing model is the most preferred and emerging pricing model. This model has the highest level of transparency of costs and pricing of the services. The supplier shares the details of the expenditures to the buyer

• Annual or fixed fee is paid for providing service at the location, no extra payments are made to suppliers 

Emerging KPIs

 • Emerging KPIs and SLAs: For pest control services, there are two levels at which KPIs are measured for the best sourcing:

    ‒ Service level: KPIs, such as labor, equipment, regulatory compliance, are considered

    ‒ Supplier level: KPIs, such as quality, types of pest chemicals used, time, capacity, sustainability, etc., are considered 

Source: Beroe Analysis 2024

Ver 1.0 (May 23)

Confidential & Proprietary | 2023 CBRE Inc.

3. Upstream Resource Mgt & CBRE

The following are examples of how CBRE is mitigating the impacts of linear waste and implements upstream resource mgt solutions through its preferred supplier partnerships.

Upstream  Methods

Solutions

Closed-Loop Recycling

  • Recycling Carpet Tiles - 1700 sqm or 11.24 tons of carpet were prevented from going into a landfill by means of closed-looped recycling.  About 35% of the old carpet was turned into “fluffy yarn” and sent to engineering plastics and materials, while the remaining 65% was made into 'crumbs' which were converted into Glasbac RE sheets, a material used to create brand-new carpet tiles

Supplier / CBRE Links

CBRE Case Study

Reuse

  • Furniture Reuse - diversion of unwanted furniture from landfill which generated £40,000 in resale fees and £12,000 worth of donations.  Providing a second life and reduced carbon emissions to approximately 10,800 sq.m of cleared fixtures and fittings

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CBRE Case Studies

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Circular Economy Initiative

  • One Maritime Plaza - San Francisco - One Maritime Plaza was built on 1967. The property has 3 buildings, 23 tenants and 557,373 sq feet of office space. They have been certified Zero Waste Silver from GBCI, with 90.90% diversion rate upon certification
  • Janitorial 
    • Redesign – trash bin configurations
    • Closed Loop – janitorial paper products
  • Office Services 
    • Reduce – paperless invoicing and rent statements 
    • Zero Waste Purchasing – reusable plates / cups in office areas
  • Food Services 
    • Reuse – tenants’ use of reusable plates and silverwares, coffee mugs, k-cup filters and pod recycling programs for coffee machines 
  • Waste Mgt
    • Compost – segregation of compostable and recyclable wastes 
    • Hazardous Waste Prevention – all employees trained on handling and removal, plus access to a full Haz Mat protection and disposal kit
  • Construction
    • Recycle – meets San Francisco’s minimum diversion rate of 65% on construction debris taken off site 
    • Asbestos Removal – certified removal and abatement crews for removal and abatement of contaminated building materials

Waste Services & Circular Economy

Upstream Resource Mgt

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Waste Services & Circular Economy

Upstream Resource Mgt

Useful Information

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