MRO
MRO Categories In CBRE
Suppliers / Pricing
Waste Services & Circular Economy
Other Costs To Consider
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
MRO
Washroom Solutions
Suppliers / Pricing
Page 1 of 4
MRO-011 Ver 1.2 (Dec 23)
Confidential & Proprietary | 2023 CBRE Inc.
Washroom Consumables
Commercial janitorial supplies are products and equipment used for cleaning and maintaining various types of facilities. Some examples of commercial janitorial supplies are:
Cleaning Chemicals
Cleaning Hardware
Paper Products
Washroom Supplies
Skincare / Handwash
Feminine Hygiene
Washroom Consumables Options
Given the current upheaval and disruption in global MRO supply-chains, is it still possible to reduce costs and deliver on our clients and CBRE's commitment to sustainability? Through our BSCs (Building Service Contractors) can we:
- Continue to create a post-covid safe environment for employees and clients?
- Drive-down waste with products and solutions that reduce consumption and help hit our corporate and client ESG targets?
- Improve staff efficiency while meeting these increased hygiene and operational demands?
The overview below gives some broader details of the options available to CBRE (further information on each option is available via the page tabs at the top of the screen).
By 'unbundling' the JAN / SAN consumables from the BCS contract, CBRE can negotiate better deals and eliminate the BSC mark-up. CBRE may decide with the BSC to perform the sourcing activity for the consumables or the BSC may utilise the new deal. In either scenario, the BSC will continue to perform the services as contracted.
By 'unbundling', the consumables CBRE now has greater control over the implementation of further options within intelligent restroom design, such as hygiene solutions and IoT and recycling initiatives. Again, these are explained in further detail with the Suppliers / Pricing section.
1. Janitorial and Sanitary Consumable Unbundling - Save 18% - 30%
2. Washroom Hygiene Solutions - Reduction In Resources + Carbon Footprint
MRO
MRO Categories In CBRE
Suppliers / Pricing
Waste Services & Circular Economy
Other Costs To Consider
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
MRO
Washroom Solutions
Suppliers / Pricing
Page 2 of 4
Confidential & Proprietary | 2023 CBRE Inc.
Consumables Unbundling
Why should you consider unbundling the purchasing responsibility from the Building Service Contractor (BSC)?
- Increased need for visibility and consumption data - transparency on the consumables being purchased by the BSC at site level enabling product rationalisation and detailed spend analysis
- Control of products and the assurance of client specifications (especially from an ESG perspective) - better reporting, contractual oversight, inventory mgt
- Cost reduction - eliminating the BSC mark-up (5-10%) by reducing their procurement resource costs and leveraging CBRE supply relationships and deals. In a bundled contract, the purchasing of supplies is often a profit centre for the BSC. In this instance, the BSC assumes an additional layer of responsibility that leads to an inherent cost that they are able to hide by providing spend per sq. ft. or other “fixed” monthly consumable estimates. If this bundled approach is eliminated, we can realise full visibility of cost from the manufacturer and cost from the distributor on a unit cost basis. We are able to assume full understanding of the mark-up structure in order to negotiate the best deal for supplies
Understanding the current contract with the BSC:
-
Is it an existing bundled contract where CBRE pays the BSC a lump sum which includes the purchasing of supplies as well as the cleaning of the respective facilities?
-
The BSC can be approached for pricing in the form of an invoice for the janitorial supplies they are purchasing. The invoice from the distributor they are partnered with needs to show the unit cost of the consumables being purchased. Pricing can then be discussed with CBRE's OEMs and distribution partners to start the process of unbundling
-
CBRE is assuming its right as principle and managing agent to provide the most fiscally responsible outlet for the purchasing of supplies for our clients. Once unbundling has occurred, CBRE should not incur any additional responsibilities and ideally the BSC will retain the purchasing responsibility for the supplies at a more cost effective rate
Unlocking The Benefits
Approach The BSC For Pricing - obtain the pricing and product list from the BSC and their Distributor and ascertain the unit cost of products
Compare Prices With Our Preferred OEMs - contact one of our preferred OEMs to see if the pricing can be improved on existing or different products. They may already have a commercial relationship with the existing Distributor and therefore just the billing needs to change from the BSC to CBRE
OEM & Distribution Partners
OEMs
DISTRIBUTION PARTNERS
MRO-011 Ver 1.2 (Dec 23)
MRO
MRO Categories In CBRE
Suppliers / Pricing
Waste Services & Circular Economy
Other Costs To Consider
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
MRO
Washroom Solutions
Suppliers / Pricing
Page 3 of 4
Washroom Hygiene Solutions
Why you should consider the implementation of Washroom Hygiene Solutions?
A number of OEMs in collaboration with Distribution Partners can now offer a suite of intelligent restroom solutions, namely hygiene solutions and IoT which comprise of the following benefits:
- Real-time data / alerts to empower cleaning teams - pinpointing urgent needs
- Reduction of product waste by using data to avoid early refilling
- Sensor technology that can measure visitor traffic and refill levels throughout the CBRE facility (dispensers are stocked so guests have access to critical hygiene products)
- Built-in reports and analytics can measure performance and drive strategic action plans for cleaning
- Control of products and the assurance of client specifications
- Cost reduction - eliminating the BSC mark-up by reducing their procurement resource costs and leveraging CBRE supply relationships and deals
Understanding the current contract with the BSC:
- The CBRE client could be an existing consumer of the OEM products, in which case they may or may not require upgraded dispensing technologies to run the new dispensers Additionally, they could also opt for recyclable hand-towels (see next page) which complement systems and provide greater sustainability
- If the client is not an existing consumer, then CBRE may need to 'unbundle' the consumables from the BSC. The Distributor can then provide OEM products through existing CBRE contracts (see information on JAN / SAN unbundling in Suppliers / Pricing section)
- OEMs can provide free on-site consultancy and assessment in order to provide bespoke requirements tailored for the client (i.e. the number and specification of cleaning dispensing units etc)
Unlocking The Benefits
Contact The OEMs - to talk about the solutions they offer (including a free assessment - to determine site applicability and how the technology can drive efficiencies and help with ESG initiatives)
Liaise With The BSC - if the assessment indicates an implementation would be beneficial. Work with the BSC and the OEM to ensure a solution is transitioned effectively to optimise the proposed benefits
OEM Solutions Packs
20%
Washroom cleaning hours saved
(1)
91%
reduction in dispenser checks, saving hundreds of hours each year
(2)
91%
dispensers are stocked
99% of the time (3)
1 Based on the documented results achieved by three OEM customers, measured before and after the implementation of solutions
2 Based on customer feedback for dispenser checks over 6 months before vs after installing OEM solutions (between June-December 2019). Measured across 16 sites connected to the OEM system with each dispenser check taking approx. 20 seconds
3 Measured across nearly 13,000 connected dispensers between June-December 2019, based on time per month that a dispenser is in an empty status against total time per month
Confidential & Proprietary | 2023 CBRE Inc.
MRO-011 Ver 1.2 (Dec 23)
MRO
MRO Categories In CBRE
Suppliers / Pricing
Waste Services & Circular Economy
Other Costs To Consider
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
Waste Services & Circular Economy
How To Price Waste & Circular Services
Suppliers / Pricing
MRO
Washroom Solutions
Suppliers / Pricing
Page 4 of 4
Hand-Towel Recycling
Why you should consider Hand-Towel Recycling within an integrated Washroom Hygiene Solutions System?
Post-Covid, there are now increasing requirements that dictate enhanced cleaning and a higher level of hygiene-management in the workplace. This is against the backdrop of the need for more responsible sourcing and fulfilling CBRE's sustainability objectives. One area for growth and consideration are the recycling initiatives in the JAN / SAN space within the EMEA region (we expect other regions to follow suit based on OEM's increasing capabilities in this area). By recycling hand-towels, for instance, we can lower the carbon footprint by 40%* and generate about 20%** less waste.
Hand-Towel Recycling Process:
- Washroom visitors and employees use the washroom as usual, but throw their hand-towels into a separate bin after drying their hands
- Cleaners empty the bins as usual, but keep the hand-towels separate on the trolley
- The recycling partner collects the hand-towels and brings them to the local OEM mill
- The mill recycles the hand-towels into new products
- The recycled hand-towels are put back into the loop
Unlocking The Benefits
Contact The OEMs - to talk about Hand-Towel Recycling as part of an integrated Hygiene Solution offering (including a free assessment - to determine site applicability and how the technology can drive efficiencies and help with ESG initiatives)
Liaise With The BSC - if the assessment indicates an implementation would be beneficial. Work with the BSC and the OEM to ensure a solution is transitioned effectively to optimise the proposed benefits
OEM Solutions Packs
*Based on a Life Cycle Assessment (LCA) for Europe, where the avoided processes have been taken into account, conducted by Essity and verified by IVL, Swedish Environmental Research Institute, 2017
**Based on results from Tork PaperCircleTM pilot customers in Germany and The Netherlands
Benefits Of Hand-Towels Vs Jet-Air Dryers
Using a jet-air dryer dispersed 1300 times more germ particles than drying with paper hand-towels
The inner surfaces of jet-air dryers can harbor up to 48 times more bacteria than a toilet seat
52%
Coliform bacteria were found on 52% of jet air dryers tested
Jet-air dryers can increase the bacteria on
fingers by up to 42%
When drying your hands with a jet-air dryer, water droplets that could contain bacteria and germs are expelled into the air, traveling as far as 6.5 feet and lingering in the air for up to 15 minutes
77%
Drying your hands with a paper hand-towel can reduce bacteria on hands by up to 77%
The rubbing process of paper hand-towels physically removes bacteria along with moisture
Faced with a choice of drying methods, 90% of people chose paper hand-towels over jet- air dryers in the restroom
Paper hand-towels are the recommended hand-drying method of the World Health Organization (WHO) “Guidelines on Hand Hygiene in Health Care”
Given the strong preference for using paper hand-towels, hand hygiene adherence would possibly decrease if paper hand-towels are not available in washrooms, according to a review article in the Mayo Clinic Proceedings
Jet-Air Dryers
Benefits Of Hand-Towels
Confidential & Proprietary | 2023 CBRE Inc.
MRO-011 Ver 1.2 (Dec 23)