Category information presents an outline into the generic components and information, that will assist Category / Sourcing Managers in the process to effectively review Supplier and market information as well as Client requirements making informed decisions / choices to "Contract" and obtain "Best-in-Class" solutions using CBRE Strategic and Preferred Suppliers. This guide will provide the necessary framework to assist in the delivery of practical "solutions and savings".
CBRE's aim will always be to consider and engage with Suppliers that:
- Are Strategic / Preferred and / or Diverse
- Embrace CBRE and our Client's values
- Consider Long-term solutions
- Consider CBRE as a "Partner of Choice"
- Embrace ESG and the requirements of EcoVadis in the delivery of Sustainable solutions
1. Introduction
FS-023 Ver 1.2 (Aug 23)
2. Category Information
3. Contracting Useful Templates
- Contracting Process Guideline
A general ten (10) step process guide that takes you through the basic steps required to issue prepare Contract documents and Contract with suppliers
Outlines the general expectations of Sourcing to understand the key components to be included in the Contract for both transition and on-going operations
- MSA and LCA Guidance notes
- Contract Development
Provides detail related to contract cost elements to be reviewed as a part of the strategy inclusive of subsidies, tariff strategy, recharge fees, etc.
Guidance on the use of effective KPI's and levels of stakeholder accountability
- Developing KPI's
Guidance on the use of Service Level Agreements (SLA's)
- Develop SLA
Provides details on budget parameters including labour, fixed and variable costs, cost of sales, etc. and includes an example of a budget summary
- Budget
Review of tariffs and tariff strategy
- Tariffs and Tariff Strategy
Guidance related to supplier investment, availability of investment funding in the current market and examples of the types of equipment that are typically a part of a suppliers capital program
- Supplier investment
ESG KPI guideline
Food Services Budget Template
Food Services Responsibility Matrix
Food Services Vending KPI Template
CBRE Enterprise Performance Scorecard
Food Services KPI Template 2022
Food Services Food Supplier Engagement
alert RACI
Food Services SLA Template
(used with MSA / LCA)
Guidance specific to program and supplier partner governance inclusive of templates to be used as a part of business reviews i.e., QBR's, etc. Guidance and links to innovation programming that are essential elements to program optimization
- Supplier Meeting Schedules
A Case Study around poor communications that led to cost increases and a significant issue with the client that took considerable time to remediate
- Meetings and Comms case study
A brief guideline to consider options for the introduction of Innovation across Food services. This can be key to introduce further savings on account
- Supplier innovation
Levels of stakeholder accountability
- Develop Responsibility Matrix
Contracting-Budget
Contracting-KPI's
Contracting-Resp Matrix
Contracting-Resp Matrix