Key Components of The RFP
FM Maintenance
- Current asset footprint and equipment are inventoried
- Clearly defined Scope of Work - for example:
- Normal hours vs. After Hours service
- Number of Preventative Maintenance (PM) visits per year
- Details around what each PM includes
- Agreed key milestones (including site availability hours or constraints)
- Payment timeline and terms are agreed
- Defined client flow-downs and unique contracting requirements not in the standard CBRE MSA
- Detailed pricing sheets with breakdown of all key cost drivers
- Technical capability questions
- For example: If an OEM is needed how do they bring them in for repairs?
- Submission dates
- Bid analysis and scoring matrix
- 60+ day go live from the time a contract is signed
- Structured feedback to all suppliers following the bidding exercise
- Review and check Insurance requirements from CBRE and Client, depending on contracting entity
- Dispute resolution process
- Warranty options are clearly defined
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BID
Fire Life Safety
Developing The RFP
BID
Sourcing Options and Timing
- Accounts should always consider Strategic, Preferred or Diverse (SPD) supplier partners that are already a part of our Supplier Partner Program
- If SPD suppliers are not available or applicable to the account needs and it is necessary to source a new supplier, please work with the Category Solutions Lead
- For support with FM partners and equipment lifecycle cost / maintenance please reach out to the Category Solutions Lead
- Engaging the SPD suppliers early and often is highly encouraged
- Due to supply chain disruptions lead times for certain parts can be double the normal timeline
Key Points
- Site visits should be undertaken by supplier partners, where applicable, to ensure a full understanding of site conditions
- Current cost baselines and cost history should be established including compliance gaps or risks, inherent products / services not specific but in scope, and any out-of-scope products / services (scope-creep)
- Performance monitoring and reporting to be developed on Day 1
FLS-015 - Ver 1.0 (Jun 23)
Confidential & Proprietary | 2023 CBRE, Inc.