- 75% of the workforce is back in the workplace, with Mondays and Friday's being the quietest and Tuesdays to Thursday's the busiest
- Clients are re-shaping the offer to best suit new work programs
- In cities Dining is almost at pre Cov-19 levels due to a growing appreciation for cooked meals and more appealing dining environments
- Rise in the use of technology and expectation for all services providers to increase their use of the technology
- Increase in the use of non meat food options, now becoming the norm
- Catering seen as an incentive to encourage workers back to the office with such things as free breakfasts, free food days, etc.
- A growing emphasis on wellbeing, sustainability and Customer Service Relationships
- A shortage of hospitality staff
- Continuing Inflating wages
- Inflating food costs
- Impacts from the Ukranian war- Supply Chain issues
- Global supply challenges
- Sharp increases in freight and transportation costs
- A focus on increased profit drivers for suppliers
1. Customer Behaviour
2. Corporate Behaviour
3. Key Challenges-2023
Ver 1.1 (Apr 23)
Confidential & Proprietary | 2023 CBRE Inc.
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