Food Services Category and its management of Food and Beverage through supplier partners encompass nine different elements across CBRE locations globally. 

These include;    

  • Food Services (The making and delivery of “Prepared” foods to businesses)
  • Catering (The "on-demand" preparation of food and meals on premise for consumption on premises)
  • Cafeteria ( A food service in which customers select a range of food from a servery for consumption on premise)
  • Coffee ( The provision of Coffee services that may include other beverages such as tea and water for consumption in an office or commercial environment. This is mostly a self -service operation)
  • Vending (pre-packed foods and beverages in a display cabinet). These items may be revenue-generating or free-of-charge to the customer
  • Drive World class Catering and Food Service solutions through the use of Excellence programming, Global supplier coverage, Sustainability, Diversity choice and Risk mitigation delivered through the expanded use of Global, Strategic, Preferred and Diverse suppliers in all regions
  • Expand Strategic and Preferred relationships delivering sustainable offerings across all regions and LOB
  • Provide ongoing training and development through webinars, newsletters and other digital means that provide continued updates relevant to market changes and conditions
  • Create and implement Standardised Templates and operational tools providing consistency of program delivery

Develop Global and Regional best-in-class processes and templates for Food service management within the Catering Excellence program focusing on the five (5) Key elements:

  • Food Services
  • Catering
  • Cafeteria
  • Coffee
  • Vending

1. Category Definition

2. High-level Strategy

3. Scope

FS-002 Ver 1.3 (Mar 24)

Page 1 of 4

Food Services

Category Definition, Strategy & Scope

Market Intelligence  

Catering

Service Description

Barista Bar

Standard Service Provisions

  • Preparing food and providing food services for clients at their offices or other locations and, other events
  • Catering branches into event planning and management. For example, for corporate catering services, the caterer will be required to work with large crowds and handle the needs of corporate clients
  • A catering business may use its chefs to create food or buy food from a vendor or third party to deliver to the client. 
  • For freshly made to order coffee serviced by a barista. 
  • Stocked with a variety of milk products and substitutes, syrups and coffee alternatives. Fast, friendly service with familiar faces – the barista team get to know the internal staff and provide a warm welcome

Display Case-non refrigerated

  • For pairing with the barista bar – offering pastries, sweet treats, and savoury selections
  • Limited offerings but perfect for morning and afternoon snacks
  • Ideal for small spaces or pop-up offerings

Grab and Go bar / Micro Market

  • Pre-packaged individually portioned sandwiches, wraps, salads, yoghurts etc., for those in a hurry
  • Ideal for offices with staff who might work extended hours or require food beyond the standard café operating hours (requires self-service POS)

Small-batch Hot and Cold buffet selection bar

  • Focus on authentic local cuisine prepared by operators from the region 
  • Menu composed of a balanced offering of grains and fibres, fresh vegetables, and lean proteins, with vegan and vegetarian options
  • Tiered and colourful presentation with a dynamic and fresh feeling

Food Service Category's explained

Cafeteria / Canteen Style 

  • For larger operations serving 1500+ customers – set meal combinations and price points for fast and efficient service
  • Pop-up stations that facilitate different cuisines and varieties to ensure there are ample choices while minimizing wastage. Slightly more traditional layout generally with warmers in place to cater to the volume