Driving Continuous improvement and Technology enhancements ensure we remain at the forefront of world-class efficiency.

A few key points are noted below for consideration. When on an account all options should be considered to drive improvement and efficiencies.

  • Re-imaging food delivery space allocation to optimize production best-practice, innovation and technology, "forward-thinking"
  • Self-Ordering and Self-Checkout Technology reduce labour costs and provide a more retail look to office café spaces 
  • Mobile Apps for ordering, menu and feedback
  • Capacity to introduce mobile technology to enhance customer experience
  • Integrated reporting using POS technology and mobile apps in order to manage costs and provide client data 
  • Forward thinking vision for existing and future Food & Beverage facilities
  • Ability to demonstrate savings in Food and Labour costs YoY based on client demands 
  • Quality Assurance Excellence. Detailed monthly inspections and instant reporting capabilities 
  • Detailed customer survey programs with different levels of approach 
  • Menu development and rotation combined with defined measurable marketing initiatives 
  • Ability to integrate new food trends to current programs
  • Monthly marketing plans using data and POS sales to provide impact of each initiative 
  • Defined communication between client and supplier with Weekly, Monthly and Quarterly reviews, SLA, KPI, Scorecards
  • Capacity to integrate with existing Work Order Management Systems
  • Mobile Applications
  • Smart Refrigerators
  • Automated Vending Sterilisation systems
  • Latest POS systems with integrated reporting
  • Integrated coffee / vending machines with reporting capability 

1. Supplier partner Innovation background and examples

2. Product and Service Continuous Improvement

3. Technology

FS-034 Ver 1.2 (Aug 23)

Food Services

Supplier Innovation and Continuous Improvement

Contracting

Introduction