2. Understand the Client Contract Models

3. Conducting a GAP Analysis

FS-016 Ver 2.1 (Aug 23)

To provide a World-class Food Services solution / program CBRE must ensure our Suppliers and our Clients are fully aligned with respect to;

The Scope of the Services
The Expectations by the Client
The ability of the Supplier
The minimisation of risk and willingness to grow the business
Our involvement and engagement in EcoVadis.
Our involvement in ESG, Diversity, and Sustainability on a Global level

To ensure the best contract is developed, understand all the key definitions and terms related to Food operations

Consult the Client from the beginning to obtain a full understanding of expectations and key deliverables.

Know the product required and the services to be delivered.

Understand the Financial liabilities for the service to be delivered, who pays, how and when, taking into consideration Capex liabilities as well.

Understand the contractual requirements and liabilities and how these integrate to form a client-centric solution which then manages the financial relationship and strategy.

Engineer the Food program to deliver on budget and meet Client requirements addressing all safety and risk elements.

Conduct a gap analysis to identify and remediate any “out-of-scope” expectations to ensure they are correctly administered, managed and charged.

Ensure that the scope being asked for is reflected within the client contract.

ALERT - Scope can "creep" over time as contracts, relationships and services evolve leading to inefficiencies or over-tasking.

Food Services

Food Services Key Components

BID

Introduction