- Standardised RFI / RFP / SOW / KPI Documents
- Global MSA / PSA- matched to Regional requirements
- Regional Labour / Pay rates- used as Reference documents within the Selection tool
- Region / Country specific Legislation requirements
- Use only Suppliers registered in CBRE Systems as “Strategic” or
- “Preferred” or "Diverse" Innovation clauses documented in Agreements
- Client-specific requirements documented in Agreements
- Sustainability a governing factor in commercial decisions
- ESG included in all business considerations
- Use of fair employment practices and diversity programs
- Increase in the use of technology to drive efficiency
Develop Global Tools and processes for the preparation and delivery of solutions including but not limited to:
Establish clear definition of contract model between CBRE and the client and CBRE and the service provider defining:
- Contract Type
- Pricing
- Scope of work
- SOW, SLA’s and KPI’s
- Financial penalties based on performance KPI’s
- Savings commitments
- Tenure
- Quality specifications and standards
- Compliance
- Diversity, Sustainability and ESG components
FS-006 Ver 1.3 (May 24)
Best-fit / Best-value model
- Client service intuition
- Business in Control
- Global reach /integration
- Data driven
- Integrity
- Proactive Management
- Core Competency
- Winning Attitude
- Leading indicators
- Outcome orientated
- Excellence driven
- Tailored solutions
- Challenge status quo
- Benchmark tested
- Error proofed standards
- All level engagement
Technology
People
Performance
Process
Food Services
Success Factors
Market Intelligence
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