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External influences represent Global Market indicators across various categories.  These influences have a direct bearing on how we manage our respective categories.

1. Category Analysis

External Factors

Mitigation Elements

Range %

Range Risk

  • Wages
  • Service Competition
  • Supply Chain Shortages
  • Suppliers Reworking Business Models
  • Demand for Net Zero targets on Food service operations
  • Price increases
  • Modifications to Services and Labour
  • Technology
  • Innovation
  • Hybrid service models
  • Collaborate with suppliers to develop alternative food delivery programs
  • Avoid design & build projects
  • Commercial Equipment availability
  • Food supply 

Mitigation Elements

Range %

Range Risk

External Factors

2. Supply Chain Impact

5-15%

3-5%

FS-004 Ver 2.2 (May 24)

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Food Services

External Influences

Market Intelligence  

Page 1 of 4

Page 2 - Inflationary components
Page 1 -External Influences
Page 3 - Macro Economics
Page 4 - Wage Demands

High

Low

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Supply constraints

  • Wages increasing 10-25% in key categories 
  • Overall US inflation for 2023 8.8% easing in 2023
  • Global supply chain disruption 
  • Port delays easing
  • Import costs remain high
  • Less-than-truckload, Full truckload transportation constrained by driver shortages, truck shortages due to semi-conductor chip delays, container shortages 
  • Small Parcel (UPS, Fedex, DHIL etc) impacted by driver shortages and increased rates, demand is
    outpacing supply

Mitigations

Headlines

–Labour​
–Supply Chain Logistics​

  • Space management – with low office occupancy, isolate areas and reduce cleaning/security regimes​
  • Re-solutioning
  • Optimize SOW’s​
  • Explore technology / innovation solutions

Overall US Inflation for 2024 (Mar)

Overall GLOBAL Inflation for 2024 (Mar)

3.36%

5.8%

Food Services

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Food Services

Inflationary Components

Market Intelligence  

Page 2 of 4

FS-004 Ver 2.2 (May 24)

Page 2 - Inflationary components
Page 1 -External Influences
Page 3 - Macro Economics
Page 4 - Wage Demands
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Since COVID-19 , trade policy shifts, workforce scarcity, energy transition, and extreme weather events have upended long-running trends that have benefited the global economy for several decades. The Russian invasion of Ukraine continues to cause a humanitarian crisis in Europe and other Global economies.  This is now coupled with the Israel and Hamas conflict.

The McKinsey & Company report (June 2023) outlines the impacts and possible inflationary mitigation offerings that can assist in the long-term strategic development of procurement outcomes.

12 Month Snapshot

Procurement Enablement Questions and Planning

Higher input prices:

  • Prices of essential goods and services are continuing to increase at rates unseen in a decade or more
  • Brent crude oil is now trading under$100 per barrel.

Consumer price inflation:

  • The US consumer price index peaked at 8.87% in 2022, esing in 2023
  • Continued upward pressures on wages remain driven by the Ukranian war and global shortages
  • The leisure and hospitality sector, in which staff shortages have been particularly acute, wages have been rising at a 7.2 percent annualized rate
  • Central banks around the world are putting in place measures to reduce inflation
  1. Have we quantified the potential impact of inflation, volatility, and supply chain disruptions at the commodity and supplier level?
  2. Do we deeply understand our suppliers’ industries and their dynamics?
  3. How are we sharing our insights with other functions to help protect revenues and margins?
  4. Do we have a road map to protect margins and mitigate supply risk via pricing, technical, demand, inventory, process, design, financial, and commercial levers?
  5. Do we have a proven playbook to recover and then control costs as inflationary pressures subside, volatility trends change, and supply chains are redesigned?
  6. How are we embedding the learnings and improvements from this challenging period into our go-forward operating model?
  7. How can we incorporate noneconomic factors in our decision making? 

Identify Lessons learned

from last 12 months

Quantify inflationary 

pressures affecting

spend

Build a cross-functional

data enabled infrastructure

to enable informed responses

Identify possible outcomes

and opportunities to protect

margins and costs

Embed learnings. invest 

in new solutions that deliver

sustainable resilience

and efficiency

Understand the impact  

of Inflation

Key Focus Points

Align budgets and food delivery options to align with Inflationary movements

Understand Risks of 

exposure before locking

in cost structures

Proioritize actions to 

meet objective targets

Review and amend to

ensure consistent output

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Food Services

Macro Economic Sentiment

Market Intelligence  

Page 3 of 4

FS-004 Ver 2.2 (May 24)

Introduction

Page 2 - Inflationary components
Page 1 -External Influences
Page 3 - Macro Economics
Page 4 - Wage Demands
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Small Local Independants:

Non Union markets

  • Bureau of Labor Statistics – +3.4% - +3.60% (2024)​
  • Actual wages adjusting +9% - +11%  
  • Factors / increased pressures / Living wage driver​s
  • Average US / UK - $15.00, Drive to $17.00​+
  • Amazon / UPS impact - +$23.50+ and sign-on bonuses​ (increased 30% YTD)
  • Market / large employers adjusting​
  • Social consciousness / competitive advantage

Supplier's redefining business models

Major & Large Suppliers:

Union / CBA Controlled markets

  • Typically follow near or above union rates for good qualified individuals​
  • Market drivers / geographical influences​
  • Leverage – social consciousness​
  • Non-union wage gap – maintain / expand
  • Designed to achieve higher margin / EBIT​
  • Offering Hybris solutions
  • Danger of resetting the category market

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Food Services

Wage Demands

Market Intelligence  

Page 4 of 4

FS-004 Ver 2.2 (May 24)

Overall US Inflation for 2024 (Mar)

Overall GLOBAL Inflation for 2024 (Mar)

3.36%

5.8%

Page 2 - Inflationary components
Page 1 -External Influences
Page 3 - Macro Economics
Page 4 - Wage Demands
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