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MRO-Transition

Transition Plan

Changing out a Supplier- Planning and Execution

The effective planning of a Food Service supplier change is fundamental, as the RFP process takes a significant amount of time, effort and resource to implement. Sourcing resource availability can also be a challenge, so advanced planning will ensure a smooth and effective process. The new Supplier Operating Standards should be used within all future Food Service Supplier RFP’s and subsequent supplier contracts. Allowing sufficient time will ensure that the most appropriate solution is identified, robustly validated and a best-fit and best-value supplier for the future.

3 Months out

1 Month out

  • Engage Client and Key Stakeholders
  • Identify Client requirements
  • Identify Potential Roadblocks and other considerations
  • Identify Financial Impact
  • Brief Supplier on objectives
  • Brief Sourcing on Objectives
  • Create RFP Timeline
  • Identify Account and Supplier Liabilities
  • Draft Scope of Services
  • Agree Sourcing strategy and approach
  • Issue RFP to target suppliers
  • Implement balance of Sourcing activities

Typical supplier Change drivers;

  • End of the contract term
  • Unsuccessful supplier re-bid for the services
  • Supplier performance issues - early termination by GWS / Client
  • Supplier commercial viability - early termination by supplier/ GWS / Client
  • Change of supplier ownership through acquisition
  • Supplier goes into receivership / liquidation
  • The need for change in the service due to complacency or menu fatigue
  • Breakdown of the supplier relationship
  • Client request due to alternative supplier relationship
  • Perception of the services

6 Months out

9 Months out

  • Review Sourcing RFP outputs
  • Attend Supplier meetings to obtain mutual objectives and resolve questions
  • Short List final suppliers
  • Analyse and Evaluate RFP's
  • Obtain approvals including Client
  • Award Contract and commence transition planning with Supplier, agree on any exit strategies
  • Serve notice to the existing supplier
  • Finalise timelines for completion and implement schedules and communication plans
  • Link existing supplier with new supplier for coordination transition planning
  • Agree responsibilities between suppliers, stocks, TUPE and financials
  • Approve branding, signage, marketing, websites and uniforms
  • Approve staffing strategy, selling prices and menu content
  • Finalise equipment expenditure ,supplier investments and innovation agreements
  • Commence internal communications
  • Finalise updates to all published tariffs, signage, websites and printed collaterals
  • Ensure TUPE and transition processes are on track
  • Go-Live Dat 1 activities
  • Plan Stabilisation for 30 and 60 days

Reference Templates:

Food Services Project Transition Plan

Food Services Responsibility Matrix

Food Services RFP Template

Food Services KPI Template 2022

Food Services Standard CBRE SOW

Food Services Developing a RFP Guideline

Ver 1.0 (Jun 22)

Page 1 of x

Confidential & Proprietary | 2022 CBRE, Inc.

Procurement Transition Process flow

Food Services-Transition

Transition Plan

Confidential & Proprietary | 2022, CBRE INC

Ver 1.0 (Jun 22)

MRO-Transition

Transition Plan (Process Flow)