MRO-Contracting

Supplier Innovation, Technology & Continuous Improvement

Driving Continuous improvement and Technology enhancements ensure we remain at the forefront of World Class efficiency.

A few key points are noted below for consideration. When on an account all options should be considered to drive improvement and efficiencies.

• Self-Ordering and Self-Checkout Technology reduce labour costs and provide a more retail look to office café spaces 
• Mobile Apps for ordering, menu and feedback. 
• Capacity to introduce mobile technology to enhance customer experience
• Integrated reporting using POS technology and mobile apps in order to manage costs and provide client data 
• Forward thinking vision for existing and future Food & Beverage facilities. 
• Ability to demonstrate savings in Food and Labour costs YoY based on client demands 

• Quality Assurance Excellence. Detailed monthly inspections and instant reporting capabilities 
• Detailed customer survey programs with different levels of approach 
• Menu development and rotation combined with defined measurable marketing initiatives 
• Ability to integrate new food trends to current programs
• Monthly marketing plans using data and POS sales to provide impact of each initiative 
• Defined communication between client and supplier with Weekly, Monthly and Quarterly reviews, SLA, KPI, Scorecards

• Capacity to integrate with existing Work Order Management Systems
• Mobile Applications
• Smart Refrigerators
• Automated Vending Sterilisation systems
• Latest POS systems with integrated reporting
• Integrated coffee/vending machines with reporting capability 

1. Supplier Innovation background and examples

2. Product and Service Continuous Improvement

3. Technology

Ver 1.0 (Jun 22)

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