An award winning, next generation content delivery platform for Category Management and Strategic Sourcing.

Digital Playbook

"The Digital procurement playbooks are revolutionizing operations for tangible results inclusive of cost-efficiency, streamlined processes, and stronger supplier relationships.  The playbooks deliver remarkable impact proven through the optimizing of processes, boosting efficiency, and providing data-driven insights for accelerated decision-making.” Digital procurement playbooks deliver remarkable impact - optimizing processes, boosting efficiency, and providing data-driven insights for accelerated decision-making."

Jayne Pryce - Regional President, Asia Pacific, GWS Enterprise 

"The new digital playbooks are probably the strongest tool we have to support our teams delivering world class procurement results. From the scalability we need in a global operations, to engagement and processes the playbooks allow our teams to create strategies and deliver optimization with a much better understanding and accountability of the categories but still maintaining the agility our clients need.”

Maria Loesch - Procurement Director. Global Delivery

"ESG in Procurement can only work if it’s fully integrated into the way we source, contract and manage suppliers. Having CBRE’s Digital Playbooks of all the best practices in one user friendly location is a significant step in helping us achieve this.”

Mat Langley - Global Procurement Head,
ESG

“I think it’s a fantastic tool, we’re all really excited about what this can do for our business and how it can become a differentiator for us. I think it’s really important that people become familiar with it.”

Matt Kinnard - Director, Managing • GWS
EA FM Platform Sourcing Solutions

”The agile approach to keep this moving and growing and improving is great, it’s terrific to see.”

Joanne Lupatkin - Head of Procurement (AMS) Property Management

“Looking forward to looking at the Digital Playbook, I think it’s a game changer for all of us!”

Lisa Wojtak - Supplier Relationship Management (EMEA)

"These playbooks are brilliant; they are such a massive development that’s been done. It’s going to make everyone’s lives so much easier.”

Sarah Tenant: Sourcing Manager • GWS EA FM Client

“The Digital Procurement Playbooks are a game changer! We are now able to take the key knowledge and expertise from our Category Managers and put it in a tangible format where our teams can ascertain this data very quickly and that alone will prove to be a valuable tool for our Procurement Teams!”

Elaine Carter - Director, Managing • GWS EA FM Platform Sourcing Solutions.

"We often speak in high-level terms about our abilities, but the digital playbooks brought that story to life during a recent pursuit. Clients were able to engage with our category SMEs and data in an interactive way that enhanced our credibility, and made them comfortable to award us the business."

Alex Mercer - Director, Sr Managing

Design Driven by Program Mandates

Digital

Deliver topical knowledge content in a manner that is unavailable through the lineal effects of a PowerPoint deck or manuscript document.

Fully formatted and available on any mobile device.

Accessibility

Ease

Designed to be as simple to navigate as your online banking application.

Principle

(or most commonly used content) Tools: Available with one or two clicks.

Relevance

Notable “last published” dates.

Metrics

Managing website metrics (clicks, dwell time, pages opened, etc.) as a guide to ensure business relevance, penetration, and priority.

Usability

All content downloadable.

Functional

Development and accessibility to Benchmarking, Supplier Selection and Category Calculator tools.

Training and Socialization

Three levels of training videos available in six languages.

Excellence

Feedback portal and content governance.

 Global   Coverage

Digital Playbooks and preferred supplier program establishes global coverage in twenty-one countries and sixty-four metropolitan statistical areas.

Security

Content CBRE watermarked.

Global

Digital sites translated into 125 languages.

Collaborative

Aligned with all lines of business and primary workstreams.

Category Excellence Digital

Digital Playbooks covering over forty categories by end of year 2024.

Challenge & Approach

With just a few clicks, CBRE employees can design sustainable, world-class solutions quickly and efficiently using the Digital Playbooks. All playbook content includes preferred suppliers, supplier contacts, pricing, standard SOWs, best practices, savings drivers, cost benchmarks, innovations, sustainable solutions, and diverse supplier options.

 

CBRE Procurement

Solutions Digital Playbook

November 2023

2022 - 2024 Roadmap

Procurement Advantage

Confidential & Proprietary | 2023 CBRE Inc.

Platform Engagement & Statistics

  • Procurement Advantage
  • Challenge & Approach
  • Digital Playbook 2022 - 2024 Journey
  • Training & Support
  • Q & A
  • The primary elements of the category-level playbook 
  • Procurement Intelligence Tools 

870 Unique CBRE Visitors

Refresher Webinars

  • Platform Engagement & Statistics 
  • Testimonials and Industry Recognition

Testimonials

Agenda