Procurement - as -Service
(PaaS)
Digital Playbook
Published - April 2024
Procurement - as- Service Overview
PaaS is a new CBRE shared services operating model that leverages standardized processes, subject matter experts, innovative technology, and a proven governance framework to ensure that every client gets the very best procurement outcomes.
If you require any assistance with PaaS, please reach out to TBC
Click Here to Leave Feedback
Vision
Case for Change
Our current operating model, with dedicated staff, offers high quality service and a deep understanding of account specific requirements.
However, the current model has following limitations:
• Inhibits leverage of CBRE scale / savings generation
• Inflexible over the contract lifecycle
• Limited ability to drive process standardization & automation
• Restrictive in sharing best practices
• Too many generalists / lacking specialization
• Lack of stability & growth potential for employees
The new Procurement as a Service (PaaS) will build on what works in the current model, offering improved service, more savings, increased expertise, process standardization & automation, greater best practice sharing, as well as improved flexibility & scalability.
Quality of the Model
Benefits
Pillars for Success
- Improved level of strategic support with specialized expertise
- Increased ability to deliver savings by pooling client spend to optimize leverage
- Increased collaboration to foster sharing of leading practices and innovations
Client
- Improved stability due to reduce account level dependency & uncertainty
- Increased growth opportunities broader, deeper and vertical and cross sector growth potential
- New growth opportunities in digital, automation, transformation, and enablement of PaaS
Employees
CBRE
- Greater flexibility to meet evolving client lifecycle needs and seamless resource changes
- Increased process efficiencies & automation paired with better compliance through increased standardization
- Centralized focus on diverse and sustainability spend