The effective planning of a Service Supplier change is fundamental as the RFP process can take a significant amount of time, effort, and resources to implement.
Identifying available support resources may also prove challenging. Advanced planning ensures a smooth and effective process. Allowing sufficient time to manage an initiative will ensure that an effectively engineered solution is identified, robustly validated and a "best-fit, best-value" Supplier is appointed as an integral part of an operationally, financially, and administratively sustainable program.
- End of the contract term or request from Client to change
- Unsuccessful supplier re-bid for the services
- Supplier performance issues - early termination by CBRE / Client
- Supplier commercial viability - early termination by supplier/ CBRE / Client
- Change of supplier ownership through acquisition or Supplier partner goes into receivership
Typical Supplier Change Drivers
RL-016 Ver 1.0 (Jan 24)
Confidential & Proprietary | 2024 CBRE Inc.
Useful Links and Templates (In Development)
6 - 9 Months out
Engage Client and key stakeholders
Identify roadblocks, discuss with stakeholders
Brief Suppliers, prepare shortlist and brief sourcing
Agree Sourcing process and draft SOW
Prepare RFP and Timeline
4 - 6 Months out
Issue the RFP
Review RFP and Commercials, negotiate as required and select supplier
Obtain Client and Internal approvals, legal etc,.
Award Contract, service notices to incumbent, prepare transition plan
Communicate to all stakeholders
3 Months out
Align existing supplier with incoming supplier to ensure a seamless transition
Agree and align to on-site RACI
Finalise Equipment requirements
Obtain any Capex approvals or lock in with supplier
Ensure all relevant statutory codes are met before final installation
1 Month out
Communicate transition to all parties and socialise information
Finalise updates on all commercial requirements
Check Equipment (CCTV etc) installation date on target
Update all Asset registers and contractual documents including maintenance planning
GO - LIVE
Project Timing - BID (RFP's)
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