The primary Supplier partner agreement elements to establish within an existing contract are best summarised using a Responsibility Matrix as a checklist of data that should all be identified, created, or obtained. These elements are needed when switching Security Service suppliers.
Advanced preparation will not only assist and support current Supplier partner management, but also ease of transition at contract renewal or RFP award.
Ver 1.0 (Aug 23)
Primary Data: To be Documented at the time of supplier partner engagement, RFP or contract renewal by the sourcing or account team. All data is required in order to generate an accurate supplier partner proposal, a complete supplier partner contract and to meet the required CBRE standards. CBRE Sourcing teams are ultimately accountable for the completion of the required data.
SOW Template and Location Scope Matrix
SLA's
KPI Performance Scorecard
Supplier partner Management Information Reporting & Budget detail
CBRE Account specific BCP Requirements
CBRE Account Specific HSE Policies and Governance
Supplier partner Account specific HSE BCP alignment document
Supplier partner Internal HSE Policies and Governance
CBRE HSE Severity level RACI Matrix
CBRE Customer feedback activity schedule
Pricing file and Strategy
Supplier partner Investment
Secondary Data: To be established and provided by the end-user as above
CBRE Account specific security requirements
CBRE Account specific Uniform and appearance standards
Supplier partner's internal Quality Audit SOP
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